 7 years ago |
don , a member from barrie, wrote: |
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 Good food Friendly staff , sometimes quite but after reading some of the responces and talking with the owners gee some of the things they have to put up with. Firstly while asking about some of the reviews , I figured there had to be 2 sides to every story . the Owners said because they are a restaurant in a Hotel that they see and get evey type of customers , Buisiness girls that have many phones for business prurposes of course , wanting or needing to charge their phone , well this could be done in their room instead. also people that write complaints after the fact but never gave the restaurant a chance to correct a problem with their food , but instead vent on review sites . There are certain standards and policies that every business has and I suppose some guests just dont like the word I sorry but that is not possible . One Story the owners told me was of some guest that were haveing a gathering in their room for 20ppl . and orderd food form a competitor pizza place and already had thier beverages of choice , but procedded to the restaurant to ask for cutlery and plates and wine and bar ware and ice as well as lemons and limes ...... and the guest just assumed that the owners should give it to them for free as they were guests of the hotel .... When I heard this story I thought really !!!! but they say they get it all the time and when they say no I m sorry well this is how we read about some comments on these review sites ..... Very sad. Every time I have been there for business or pleasure I have enjoyed and will continue to do so 
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Chris or Terry
81 Hart Drive
Barrie, Ontario L4N 5M3
705-797-2506 | phone
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