Thursday, January 28, 2016

Some fascinating numbers out of the UK looking at how social media is affecting customer service in 2016.

76% of consumers expect a response to an online complaint within an hour - and 60% will "name & shame" your company if that doesn't happen!

Assisting You is here to help! Contact us today at 1-866-776-9376 or jim@assistingyou.ca to learn more.

Posted at 05:43 PM